Terms of Service

By using this website or ordering from it you agree to these terms. “We” means Terra & Hue, the seller of Terra & Hue products.

Our products

Terra & Hue masks are cosmetic products. They are not medicines and are not meant to diagnose, treat or cure any condition. Results vary from person to person. Please patch test before first use and stop using the product if irritation occurs. If you are pregnant, breastfeeding or have a skin condition, check the ingredient list with your doctor first.

Prices and orders

Prices are in Indian Rupees and the MRP is inclusive of all taxes. We may correct pricing or description errors and cancel an affected order, refunding any amount paid. An order is accepted when we confirm it or dispatch it.

Payment

Payment methods offered at checkout may include online payment, cash on delivery and order confirmation over WhatsApp. For online payments, your order is confirmed only after payment succeeds.

Shipping and returns

Shipping and returns are governed by the policies of the marketplace (Flipkart, Amazon or JioMart) on which you place your order.

Using the website

Do not misuse the website, attempt to disrupt it, or copy its content, images or brand for commercial use without our written permission. All trademarks, text and images belong to us or our licensors.

Naina

Naina’s answers are general guidance generated with the help of AI and may contain mistakes. They are not medical advice.

Liability

To the extent the law allows, we are not liable for indirect or consequential loss arising from the use of this website. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.

Governing law

These terms are governed by the laws of India. Disputes are subject to the jurisdiction of the competent courts in India.

Contact

Questions? Write to support@terraandhue.com.